Refund policy

Last updated 4 November 2026

Figures 3 and 7 are free so you can see exactly how the charts work before you buy.

14-day refund

If the full set doesn't help you, email the email address on your receipt within 14 days of purchase and include the email address you bought with. You'll get a full refund, and you don't need to give a reason. Refunds are processed through Dodo Payments to your original payment method and usually reach you within 5–10 business days, depending on your bank.

When a refund is issued, the licence key is deactivated and the paid charts lock again on every device.

Problems with the charts

If a chart doesn't load or gives a reading that looks wrong, please email us first. We would rather fix it. If we can't fix it, you can have a refund at any time.

Consumer law

This policy is in addition to your rights under the Australian Consumer Law, which can't be excluded.